FAQ

Have a question that’s not answered here? Contact us.

What is CASA?
How can I become an AcappellaFest sponsor?
How do I become a volunteer for a CASA event?
What is a masterclass and how do I sign up?
Lunch is listed on the Saturday schedule. Is it included in my pass?
What does an All-Access Pass include?
What does a VIP Pass include?
How do I purchase a ticket/pass?
Can I apply the CASA Membership discount to my whole group?
Where should I stay?
You are collecting my name and email address – is your payment system secure?
I am now unable to attend. How do I get a refund?

What is CASA?

CASA is the Contemporary A Cappella Society of America, the national not-for-profit organization dedicated to creating a community between singers and fans of contemporary a cappella.

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How can I become an AcappellaFest sponsor?

We love our sponsors! If you’re interested in sponsoring AcappellaFest please email jenn@casa.org.

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How do I become a volunteer for a CASA event?

Easy! You can become a volunteer for a CASA sponsored event simply by sending an email to virginia@casa.org that expresses your interest in volunteering. Please be sure to specify at which event you would like to volunteer. Also, we utilize our CASA volunteer database to reach out for volunteers needed for internal and festival purposes. To be entered into our official CASA volunteer database please complete this form.

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What is a masterclass and how do I sign up?

A ‘masterclass’ is a session in which your group works privately with an instructor or instructors: a chance to receive real-time, really constructive criticism from a cappella’s best and brightest! Masterclasses will be available all weekend during class times (Saturday 9:00am-5:00pm, Sunday 9:00am-12:00pm). Please email Ben Stevens if you have additional questions.

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Lunch is listed on the Saturday schedule. Is it included in my pass?

Lunch is not included in the pass, although the Saturday schedule includes enough time for lunch.

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What does an All-Access Pass include?

An All-Access Pass includes admission to workshops and the Saturday evening Professional Showcase.

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What does a VIP Pass include?

A VIP Pass includes admission to workshops, the Saturday evening Professional Showcase and afterparty. It also includes preferred seating at the concerts, backstage access, a private meet-and-greet with the Pros, and a spot in the exclusive Collaborative Recording session with the Pros and other clinicians. ONLY VIP Pass holders may participate in the Collaborative Recording session.

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How do I purchase a ticket/pass?

To purchase tickets or passes, visit the Tickets page.

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Can I apply the CASA Membership discount to my whole group?

No, only individual tickets or passes are available to purchase using the CASA Membership discount. If you have some members of your group who are paid CASA members and would like to receive the discount, they can purchase their tickets individually on the CASA website. Make sure they indicate that they are part of your group, and we will have all of your group’s materials together for pick up at registration. Be sure to complete the group registration through the Tickets page on the VCN website, and simply omit the group members who will be registering individually.

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Where should I stay?

We have worked out some discounts with local hotels for the weekend of the conference. Information about how to book using these discounts is posted here.

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You are collecting my name and email address – is your payment system secure?

All data collection and payments are completed on the Eventbrite website.  For information about their payment options and security features, see Eventbrite’s website.

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I am now unable to attend. How do I get a refund?

Before purchasing tickets, carefully review your selection. Policies set forth by our clients, including venues, teams and theaters, prohibit us from issuing refunds after a ticket has been purchased. Regretfully, if you elect to make changes to your plans, tickets cannot be cancelled, exchanged or refunded unless the event has been cancelled or postponed.

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